This chapter describes ways to contact Metrowerks with your questions on registration, site licensing, sales, and technical support.
The sections in this chapter are:
Use the information below to contact Metrowerks:
Metrowerks Corporation
9801 Metric Blvd., Suite 100
Austin, TX-78758
U.S.A.
Or, contact Metrowerks by voice or fax using these numbers:
tel: (800) 377-5416 (toll free in US only) or
(512) 873-4700
fax: (512) 873-4900
To register your Metrowerks product and qualify for technical support and online factory updates, or, if you have questions on your registration, contact Metrowerks using the information below.
Questions on Registration
If you have any questions about registering a product with Metrowerks, send email to:
mailto:register@metrowerks.com
To Register Online
You can register your CodeWarrior product online by visiting:
http://www.metrowerks.com/register/
and filling in the handy form that appears there.
To Register by Email
To register by email, fill in the Registration_Card form, copy it into an email message, then email it to:
mailto:register@metrowerks.com
To Register by Mail
To register by letter, fill in the Registration_Card form, print a copy and mail it to:
Metrowerks Corporation
ATTN: Dept 334
PO Box 9700
Austin, TX 78766-9700
U.S.A.
To Register by Fax
To register by fax, photocopy your registration card or fill out the Registration_Card form, then print a copy and fax it to:
fax: (512) 873-4901
ATTN: Dept 334
Metrowerks offers a combination of free technical support as well as fee-based support for desktop development tools. For desktop development, there is a multi-tiered model that includes 30 days of free support from the date of the first incident. Other supported options include: pay-as-you-go, incident packages, and multi-user packages. For the latest information on technical support, visit:
http://www.metrowerks.com/newsupport/
Submitting Technical Questions Online
You can submit a technical support question online at:
http://www.metrowerks.com/contact/support/
Emailing Technical Questions
To submit a technical question via email, fill out the email_Tech-_Question_Form form and email it to:
mailto:cw_support@metrowerks.com
Reporting Bugs
To report a bug, fill out the email_Bug_Report_Form form and email it to:
mailto:cw_bug@metrowerks.com
Making Feature Requests
If you have a feature you would like to see implemented in a future release of a Metrowerks product, fill out the email_Suggestion_Form form and email it to:
mailto:cw_features@metrowerks.com
NOTE
All technical support forms are located at Release Notes > email Report Forms folder located on your CodeWarrior CD.
For information on a site license or buying a new Metrowerks' product at a reduced price, for the U.S.A. and Canada,or for international sales, contact Metrowerks using the information shown below.
U.S. and Canada Distributors
For information on domestic sales, send email to:
mailto:sales@metrowerks.com
Or write:
Metrowerks Corporation
ATTN: Sales
9801 Metric Blvd., Suite 100
Austin, TX 78758
U.S.A.
Or fax:
fax: (512)873-4901
International sales, marketing, and licensing
For information on international sales, send email to:
mailto:intlsls@metrowerks.com
Or write:
Metrowerks Corporation
ATTN: International Sales
9801 Metric Blvd., Suite 100
Austin, TX 78758
U.S.A.
Or fax:
fax: (512)873-4901
For information on contacting a distributor of Metrowerk's products outside of the U.S.A. or Canada, visit our web site at:
http://www.metrowerks.com/buy/
Where you'll find the latest list of Metrowerks' distributors.
The Factory Store is stocked with everything you need to become a complete CodeWarrior - manuals to bring you up to speed like the IDE User Guide, C/C++ Tools, as well as many others, and fashionable Geekware accoutrements like polo shirts, t-shirts, caps, and other accessories to keep you there in style.
To Order Geekware Online
To purchase Geekware online, visit:
http://www.metrowerks.com/geekware/
To Order Geekware by Phone
To purchase Geekware products in the U.S., use:
tel: (800) 377-5416
fax: (512) 873-4901
To purchase Geekware products internationally, use:
tel: +1 512 873 4700
Fax: +1 512 873 4901
Visit the Metrowerks website at: http://www.metrowerks.com
For assistance contact Metrowerks Technical Support at: support@metrowerks.com
Copyright © 1999, Metrowerks Corp. All rights reserved.
Last updated: May 25, 1999
* Chris Magnuson
* John Roseborough
